Privacy policy

PRIVACY & DATA

Your Privacy, Clearly Explained

How PeacePurr™ collects, uses, shares, and protects your personal information when you shop with us or use our Services.

Last updated: September 8, 2026

Our commitment

Thoughtful care extends to your information.

At PeacePurr™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, interact with our Services, or communicate with us.

At a glance

The Essentials

Information

What We Collect

Contact, order, payment, account, communication, and usage information.

Purpose

Why We Use It

To process orders, provide support, improve our store, and keep it secure.

Partners

How It Is Shared

Only with providers and partners that help operate our Services.

Your Choices

Privacy Controls

You may have rights to access, correct, delete, or request a copy of your data.

PeacePurr operates this store and website, including related information, content, features, tools, products, and services, to provide you with a thoughtful shopping experience. Our store is powered by Shopify, which provides the ecommerce infrastructure that allows us to offer our products and services securely.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you understand how your information is collected, used, and disclosed as described in this Privacy Policy.

PeacePurr does not sell your personal information.

On this page

Information We Collect Information Sources How We Use It How We Disclose It Shopify Cookies Security & Retention Your Rights Contact Us

01 · Information

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you. Personal information does not include anonymous or de-identified information that cannot reasonably identify you.

Depending on how you interact with PeacePurr™, we may collect the following categories of personal information:

  • Contact Information: including your name, email address, phone number, billing address, and shipping address.
  • Payment Information: including payment card details, transaction information, payment confirmation, and other information required to complete purchases securely.
  • Account Information: including account credentials, preferences, and settings if you create an account with us.
  • Order Information: including products viewed, products added to cart, purchases, returns, exchanges, cancellations, and transaction history.
  • Communication Information: including information you provide when contacting our Customer Care team.
  • Device and Usage Information: including browser type, device information, IP address, network information, cookies, and interactions with our website.

02 · Sources

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or provide information through our website.
  • Automatically through our Services including cookies, analytics tools, and similar technologies when you browse our website.
  • From service providers including Shopify, payment providers, shipping partners, analytics providers, and technology providers that support our Services.
  • From business partners or third parties when permitted by applicable laws.

03 · Purpose

How We Use Your Personal Information

We use your personal information to provide, maintain, and improve the PeacePurr™ experience. Depending on how you interact with our Services, we may use your information for the following purposes:

  • Processing Orders and Providing Services. We use your information to process payments, fulfill and deliver orders, manage your account, provide customer support, process returns or refunds, and provide the products and services you request.
  • Improving Your Shopping Experience. We may use information about your interactions with our website, including products viewed, purchases, and preferences, to improve our website experience and provide more relevant product recommendations.
  • Marketing and Communications. With your permission where required by law, we may send product updates, promotions, educational content, and other marketing communications that may be relevant to you. You can unsubscribe from marketing emails at any time.
  • Website Analytics and Performance. We use analytics tools to understand how visitors use our website, improve website performance, and optimize the shopping experience.
  • Security and Fraud Prevention. We use personal information to help verify transactions, protect our customers, prevent fraudulent activity, and maintain a secure shopping environment.
  • Legal Compliance. We may use personal information when necessary to comply with applicable laws, regulations, legal requests, or to enforce our policies and protect our rights.

04 · Disclosure

How We Disclose Personal Information

We may share personal information with trusted third parties that help us operate our business, provide services, and improve your experience. We do not sell your personal information.

Information may be shared with:

  • Shopify and Technology Providers that provide ecommerce infrastructure, website hosting, security, analytics, and other technical services.
  • Payment Providers that securely process payments and transactions.
  • Shipping and Fulfillment Partners that help process and deliver your orders.
  • Marketing and Analytics Partners including services that help us understand website usage, measure advertising performance, and improve our marketing activities.
  • Customer Support Providers that assist us in responding to customer questions and requests.
  • Legal or Regulatory Authorities when required by applicable laws or legal processes.

05 · Ecommerce Platform

Relationship with Shopify

PeacePurr™ uses Shopify as the ecommerce platform that powers our online store. Shopify processes certain personal information on our behalf to provide secure, reliable ecommerce services, including payment processing, checkout functionality, fraud prevention, and store operations.

Information submitted through our website may be processed by Shopify and other service providers in order to provide and improve our Services. These providers may process information in accordance with their own privacy policies and applicable legal requirements.

Review Shopify’s Privacy Policy

06 · External Services

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by PeacePurr™. We are not responsible for the privacy practices or security policies of these third parties.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

07 · Website Experience

Cookies and Tracking Technologies

PeacePurr™ uses cookies and similar technologies to improve website functionality, understand customer behavior, analyze website performance, and provide a better shopping experience.

Cookies may help us remember your preferences, understand how visitors interact with our website, measure advertising effectiveness, and improve our Services.

You may choose to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of our website.

08 · Children

Children’s Data

The PeacePurr™ website and Services are not intended for use by children. We do not knowingly collect personal information from children under the applicable age of consent.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to review and address the request.

09 · Protection

Security and Retention of Your Information

We take reasonable measures to protect your personal information and maintain a secure shopping environment. These measures include using trusted ecommerce providers, secure payment processing, and appropriate safeguards designed to protect customer information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

We retain personal information only for as long as necessary to provide our Services, fulfill business purposes, comply with legal obligations, resolve disputes, and enforce our policies.

10 · Your Choices

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or a copy of your information.

You may also have rights related to marketing communications and targeted advertising preferences. You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our communications.

To request assistance regarding your personal information, please contact us using the information provided below.

11 · Concerns

Complaints

If you have concerns about how we handle your personal information, please contact our Customer Care team. We will review your request and work to address your concerns in accordance with applicable laws.

12 · Updates

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

When changes are made, we will update the “Last updated” date at the top of this page.

Privacy support

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact PeacePurr™ Customer Care.

support@peacepurr.com