Returns & Refund Policy

At PeacePurr™, your confidence matters. We're committed to making your experience simple, transparent, and stress-free.

30-Day Satisfaction Promise

We want every cat parent to feel confident trying PeacePurr™. If you are not satisfied with your purchase, please contact our Customer Care team within 30 days of delivery, and we will help review your request.

How To Request Support

To help us assist you quickly, please include:

• Your order number
• Email address used during checkout
• A brief description of your request

Please contact us at:
support@peacepurr.com

Refund Processing

Approved refunds will be issued to the original payment method used during checkout.

Please allow 5–10 business days for your bank or payment provider to complete the refund process.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible with your order details and any relevant photos. Our team will help resolve the issue.

Need Help?

Our Customer Care team is here to help with orders, returns, and product questions.

support@peacepurr.com